Welcome to ServiceBell University, the one-stop shop for agents and admins to start with ServiceBell!
Live Chat
Chatting with Visitors
Canned Responses
Calling with Voice & Video
Co-browsing & Embedded Demos
Transferring a Chat
Blocking Visitors
Visitor Journeys
Creating a Visitor Journey
Journey Builder Steps
Build Your First Journey
Agents
Agent Setup
Navigating ServiceBell
Settings Overview
Automations
Automations Overview
Setting Up Target Accounts In SB
Default/Custom Properties In HS
Chat Widget
Widget Designer
Widget Visibility
ServiceBell Reporting
Metrics & Calculations
Outbound Auto-Dialer
Auto-Dialer Setup
Dialer CRM Integrations
Dial List Management
AI Voicemail Messages
Alerts
Slack Alerts
Microsoft Teams Alerts
Chrome Alerts
CRM
HubSpot
Views & Other Features
Viewing Visitors in ServiceBell
Routing to reps
Engage View Part 1
Engage View Part 2
Contacts
Integrations
Data Enrichment
CRM
Scheduling
Alerts